Supplier invoices go from inbox to ERP in minutes, not hours
An 18-person South Australian food manufacturer was spending 4+ hours per week manually processing supplier invoices and guessing at demand. AI automation cut invoice processing to under 20 minutes and reduced stockouts by 60%.
20 min
Weekly invoice processing (down from 4+ hrs)
60%
Reduction in stockout incidents
50–70
Invoices auto-processed per week
Zero
Manual keying errors since deployment
The Challenge
The situation before MRPsupport
This South Australian food manufacturer produces smallgoods, charcuterie, and cured meats for independent grocers and specialty food retailers across SA and Victoria. Their production planning relied heavily on the founder's intuition and a spreadsheet updated weekly — an approach that worked when they had 8 staff but was visibly straining at 18.
On the admin side, the team was manually keying data from 50–70 supplier invoices per week into their accounting system — a process that took the bookkeeper the better part of four hours each week, and occasionally introduced costly keying errors. Demand forecasting was similarly manual: the production manager would review last month's sales, make a gut-feel adjustment, and hope for the best.
The Solution
What MRPsupport delivered
MRPsupport deployed an AI document processing pipeline that captures incoming supplier invoices from their dedicated invoice inbox, extracts all relevant data using a fine-tuned document AI model, validates against purchase orders already in their system, and pushes matched invoices directly to their accounting software for approval. Exceptions — where data doesn't match — are flagged for human review.
We also built an AI demand forecasting layer that analyses 24 months of sales history, promotional calendars, and seasonal patterns to produce weekly production recommendations. These feed directly into their production planning spreadsheet (which they wanted to keep) as a suggested baseline, rather than replacing their existing workflow entirely.
The Outcomes
Results at a glance
20 min
Weekly invoice processing (down from 4+ hrs)
60%
Reduction in stockout incidents
50–70
Invoices auto-processed per week
Zero
Manual keying errors since deployment
“I didn't think AI was something a business our size could actually use — I thought it was for the big guys. MRPsupport showed us exactly where it would make a difference and built something that just works quietly in the background.”
Rosa Liebig
Founder
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